Filtered by vendor Otrs
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Total
150 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2021-36092 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.3 MEDIUM | 6.1 MEDIUM |
| It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. | |||||
| CVE-2013-4717 | 1 Otrs | 2 Otrs, Otrs Itsm | 2024-02-28 | 6.5 MEDIUM | 8.8 HIGH |
| Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. | |||||
| CVE-2021-21439 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.3 MEDIUM | 6.5 MEDIUM |
| DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions. | |||||
| CVE-2021-21443 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27. | |||||
| CVE-2021-21441 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.3 MEDIUM | 7.5 HIGH |
| There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions. | |||||
| CVE-2013-4718 | 1 Otrs | 2 Otrs, Otrs Itsm | 2024-02-28 | 3.5 LOW | 5.4 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. | |||||
| CVE-2021-21438 | 1 Otrs | 2 Faq, Otrs | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. | |||||
| CVE-2020-1778 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. | |||||
| CVE-2021-21437 | 1 Otrs | 2 Itsmconfigurationmanagement, Otrscisincustomerfrontend | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions | |||||
| CVE-2020-1777 | 1 Otrs | 1 Otrs | 2024-02-28 | 5.0 MEDIUM | 5.3 MEDIUM |
| Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. | |||||
| CVE-2021-21434 | 1 Otrs | 1 Survey | 2024-02-28 | 3.5 LOW | 4.8 MEDIUM |
| Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions. | |||||
| CVE-2021-21436 | 1 Otrs | 1 Cis In Customer Frontend | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions. | |||||
| CVE-2021-21435 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.3 MEDIUM | 6.5 MEDIUM |
| Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. | |||||
| CVE-2020-1779 | 1 Otrs | 1 Ticket Forms | 2024-02-28 | 4.0 MEDIUM | 4.9 MEDIUM |
| When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions. | |||||
| CVE-2020-1775 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.3 MEDIUM | 4.3 MEDIUM |
| BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. | |||||
| CVE-2020-1770 | 3 Debian, Opensuse, Otrs | 4 Debian Linux, Backports Sle, Leap and 1 more | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||
| CVE-2019-16375 | 1 Otrs | 1 Otrs | 2024-02-28 | 3.5 LOW | 5.4 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article. | |||||
| CVE-2020-1773 | 1 Otrs | 1 Otrs | 2024-02-28 | 5.5 MEDIUM | 8.1 HIGH |
| An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions. | |||||
| CVE-2020-1776 | 1 Otrs | 1 Otrs | 2024-02-28 | 4.0 MEDIUM | 4.3 MEDIUM |
| When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions. | |||||
| CVE-2020-1771 | 1 Otrs | 1 Otrs | 2024-02-28 | 3.5 LOW | 5.4 MEDIUM |
| Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions. | |||||