Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
References
Link | Resource |
---|---|
https://otrs.com/release-notes/otrs-security-advisory-2021-02/ | Vendor Advisory |
https://otrs.com/release-notes/otrs-security-advisory-2021-02/ | Vendor Advisory |
Configurations
Configuration 1 (hide)
|
History
21 Nov 2024, 05:48
Type | Values Removed | Values Added |
---|---|---|
References | () https://otrs.com/release-notes/otrs-security-advisory-2021-02/ - Vendor Advisory | |
CVSS |
v2 : v3 : |
v2 : 4.3
v3 : 5.7 |
Information
Published : 2021-02-08 11:15
Updated : 2024-11-21 05:48
NVD link : CVE-2021-21435
Mitre link : CVE-2021-21435
CVE.ORG link : CVE-2021-21435
JSON object : View
Products Affected
otrs
- otrs
CWE
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor