CVE-2020-1767

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

History

21 Nov 2024, 05:11

Type Values Removed Values Added
References () https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html - Mailing List, Third Party Advisory () https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html - Mailing List, Third Party Advisory
References () https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html - () https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -
References () https://otrs.com/release-notes/otrs-security-advisory-2020-03/ - Release Notes, Vendor Advisory () https://otrs.com/release-notes/otrs-security-advisory-2020-03/ - Release Notes, Vendor Advisory
CVSS v2 : 3.5
v3 : 4.3
v2 : 3.5
v3 : 3.5

31 Aug 2023, 03:15

Type Values Removed Values Added
References
  • (MLIST) https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

Information

Published : 2020-01-10 15:15

Updated : 2024-11-21 05:11


NVD link : CVE-2020-1767

Mitre link : CVE-2020-1767

CVE.ORG link : CVE-2020-1767


JSON object : View

Products Affected

debian

  • debian_linux

otrs

  • otrs