CVE-2020-1778

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

CVSS v3 4.1 MEDIUM
CVSS v2.0 4.0 MEDIUM

4.1^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 1.5 / Impact : 2.5

Attack Vector ADJACENT_NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

4.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:S/C:P/I:N/A:N

Exploitability : 8.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-16/	Release Notes Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2020-16/	Release Notes Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

21 Nov 2024, 05:11

Type	Values Removed	Values Added
CVSS	v2 : ~~4.0~~ v3 : ~~4.3~~	v2 : 4.0 v3 : 4.1
References	~~() https://otrs.com/release-notes/otrs-security-advisory-2020-16/ - Release Notes, Vendor Advisory~~	() https://otrs.com/release-notes/otrs-security-advisory-2020-16/ - Release Notes, Vendor Advisory

Information

Published : 2020-11-23 16:15

Updated : 2024-11-21 05:11

NVD link : CVE-2020-1778

Mitre link : CVE-2020-1778

CVE.ORG link : CVE-2020-1778

JSON object : View

Products Affected

otrs

otrs

CWE

CWE-287

Improper Authentication

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