CVE-2021-21443

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

CVSS v3 4.3 MEDIUM
CVSS v2.0 4.0 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

4.0^/10

CVSS v2.0 : MEDIUM

Vector : AV:N/AC:L/Au:S/C:P/I:N/A:N

Exploitability : 8.0 / Impact : 2.9

Access Vector NETWORK

Access Complexity LOW

Authentication SINGLE

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-13/	Vendor Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::

History

31 Aug 2023, 03:15

Type	Values Removed	Values Added
References		(MLIST) https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

Information

Published : 2021-07-26 05:15

Updated : 2024-02-28 18:28

NVD link : CVE-2021-21443

Mitre link : CVE-2021-21443

CVE.ORG link : CVE-2021-21443

JSON object : View

Products Affected

otrs

otrs

CWE

NVD-CWE-noinfo CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

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