CVE-2019-13457

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

21 Nov 2024, 04:24

Type Values Removed Values Added
References () http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html - Broken Link
References () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html - Broken Link
References () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html - Broken Link
References () https://otrs.com/release-notes/otrs-security-advisory-2019-11/ - Vendor Advisory () https://otrs.com/release-notes/otrs-security-advisory-2019-11/ - Vendor Advisory
References () https://www.otrs.com/category/release-and-security-notes-en/ - Vendor Advisory () https://www.otrs.com/category/release-and-security-notes-en/ - Vendor Advisory

Information

Published : 2020-03-10 18:15

Updated : 2024-11-21 04:24


NVD link : CVE-2019-13457

Mitre link : CVE-2019-13457

CVE.ORG link : CVE-2019-13457


JSON object : View

Products Affected

otrs

  • otrs
CWE
CWE-200

Exposure of Sensitive Information to an Unauthorized Actor