An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
References
Configurations
History
21 Nov 2024, 04:23
Type | Values Removed | Values Added |
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References | () http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html - Broken Link | |
References | () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html - Broken Link | |
References | () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html - Broken Link | |
References | () https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ - Patch, Vendor Advisory | |
References | () https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html - Mailing List, Third Party Advisory | |
References | () https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html - | |
References | () https://www.otrs.com/category/release-and-security-notes-en/ - Release Notes |
31 Aug 2023, 03:15
Type | Values Removed | Values Added |
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References |
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Information
Published : 2019-08-21 14:15
Updated : 2024-11-21 04:23
NVD link : CVE-2019-12746
Mitre link : CVE-2019-12746
CVE.ORG link : CVE-2019-12746
JSON object : View
Products Affected
debian
- debian_linux
otrs
- otrs
CWE
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor