CVE-2019-12497

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Configuration 2 (hide)

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

History

21 Nov 2024, 04:22

Type Values Removed Values Added
References () http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html - Broken Link
References () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html - Broken Link
References () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html - Broken Link () http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html - Broken Link
References () https://community.otrs.com/category/security-advisories-en/ - Vendor Advisory () https://community.otrs.com/category/security-advisories-en/ - Vendor Advisory
References () https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html - Mailing List, Third Party Advisory () https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html - Mailing List, Third Party Advisory
References () https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html - () https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

31 Aug 2023, 03:15

Type Values Removed Values Added
References
  • (MLIST) https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html -

Information

Published : 2019-06-17 17:15

Updated : 2024-11-21 04:22


NVD link : CVE-2019-12497

Mitre link : CVE-2019-12497

CVE.ORG link : CVE-2019-12497


JSON object : View

Products Affected

debian

  • debian_linux

otrs

  • otrs
CWE
CWE-200

Exposure of Sensitive Information to an Unauthorized Actor