An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
References
Link | Resource |
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https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework | Mitigation Patch Vendor Advisory |
https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework | Mitigation Patch Vendor Advisory |
Configurations
Configuration 1 (hide)
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History
21 Nov 2024, 04:02
Type | Values Removed | Values Added |
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References | () https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework - Mitigation, Patch, Vendor Advisory |
Information
Published : 2019-03-13 22:29
Updated : 2024-11-21 04:02
NVD link : CVE-2018-20800
Mitre link : CVE-2018-20800
CVE.ORG link : CVE-2018-20800
JSON object : View
Products Affected
otrs
- otrs
CWE
CWE-20
Improper Input Validation