In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
References
Link | Resource |
---|---|
http://www.debian.org/security/2017/dsa-3876 | Third Party Advisory |
https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html | Mailing List Third Party Advisory VDB Entry |
https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ | Vendor Advisory |
http://www.debian.org/security/2017/dsa-3876 | Third Party Advisory |
https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html | Mailing List Third Party Advisory VDB Entry |
https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ | Vendor Advisory |
Configurations
History
21 Nov 2024, 03:35
Type | Values Removed | Values Added |
---|---|---|
References | () http://www.debian.org/security/2017/dsa-3876 - Third Party Advisory | |
References | () https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html - Mailing List, Third Party Advisory, VDB Entry | |
References | () https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ - Vendor Advisory |
Information
Published : 2017-06-12 06:29
Updated : 2024-11-21 03:35
NVD link : CVE-2017-9324
Mitre link : CVE-2017-9324
CVE.ORG link : CVE-2017-9324
JSON object : View
Products Affected
debian
- debian_linux
otrs
- otrs
CWE
CWE-269
Improper Privilege Management