CVE-2013-3551

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
References
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*

History

21 Nov 2024, 01:53

Type Values Removed Values Added
References () http://advisories.mageia.org/MGASA-2013-0196.html - Third Party Advisory () http://advisories.mageia.org/MGASA-2013-0196.html - Third Party Advisory
References () https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 - Issue Tracking, Third Party Advisory () https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 - Issue Tracking, Third Party Advisory

Information

Published : 2020-02-21 16:15

Updated : 2024-11-21 01:53


NVD link : CVE-2013-3551

Mitre link : CVE-2013-3551

CVE.ORG link : CVE-2013-3551


JSON object : View

Products Affected

otrs

  • otrs
  • otrs_itsm
CWE
CWE-200

Exposure of Sensitive Information to an Unauthorized Actor